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| -rw-r--r-- | docs/manual/faq/index.html.en | 86 | ||||
| -rw-r--r-- | docs/manual/faq/index.xml | 84 |
2 files changed, 5 insertions, 165 deletions
diff --git a/docs/manual/faq/index.html.en b/docs/manual/faq/index.html.en index 104acfb30e..153e11ab57 100644 --- a/docs/manual/faq/index.html.en +++ b/docs/manual/faq/index.html.en @@ -10,7 +10,7 @@ <link href="../style/css/manual-loose-100pc.css" rel="alternate stylesheet" media="all" type="text/css" title="No Sidebar - Default font size" /> <link href="../style/css/manual-print.css" rel="stylesheet" media="print" type="text/css" /> <link href="../images/favicon.ico" rel="shortcut icon" /></head> -<body id="manual-page"><div id="page-header"> +<body id="manual-page" class="no-sidebar"><div id="page-header"> <p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p> <p class="apache">Apache HTTP Server Version 2.3</p> <img alt="" src="../images/feather.gif" /></div> @@ -24,89 +24,9 @@ </div> - <p>This document is not a traditional FAQ, but rather a quick - guide showing you what to do when you run into problems with the - Apache HTTP Server.</p> - - <p>A more traditional but quite outdated document is the <a href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3 - FAQ</a>.</p> + <p>The FAQ has been moved to the <a href="http://wiki.apache.org/httpd/FAQ">HTTP Server Wiki</a>.</p> +</div> </div> -<div id="quickview"><ul id="toc"><li><img alt="" src="../images/down.gif" /> <a href="#support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of - problems</a></li> -<li><img alt="" src="../images/down.gif" /> <a href="#support.support">Whom do I contact for support?</a></li> -</ul></div> -<div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div> -<div class="section"> -<h2><a name="support.what2do" id="support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of - problems</a></h2> - - - <p>If you are having trouble with your Apache server software, you should - take the following steps:</p> - - <dl> - <dt>Check the ErrorLog!</dt> - <dd><p>Apache tries to be helpful when it encounters a problem. In many - cases, it will provide some details by writing one or more messages to the - server error log. Sometimes this is enough for you to diagnose and fix - the problem yourself (such as file permissions or the like). The default - location of the error log is - <code>/usr/local/apache2/logs/error_log</code>, but see the <code class="directive"><a href="../mod/core.html#errorlog">ErrorLog</a></code> directive in your config files for the - location on your server.</p> - - <p>If you end up in any of the support forums this is quite likely to be the - first place they will ask you retrieve information from. Please ensure you - know where to find your errorlog. If you are unsure, the wiki page - <a href="http://wiki.apache.org/httpd/DistrosDefaultLayout"> here</a> can - give you some ideas where to look.</p></dd> - - <dt>Consult the wiki</dt> - <dd>The <a href="http://wiki.apache.org/httpd/">Apache HTTP - Server Wiki</a> contains guides to solving many common - problems.</dd> - - <dt>Check the Apache bug database</dt> <dd>Most problems that - get reported to The Apache Group are recorded in the <a href="http://httpd.apache.org/bug_report.html">bug database</a>. - <strong>Do not</strong> submit a new bug report until you have - checked existing reports (open <em>and</em> closed) and asked - about your problem in a user-support forum (see below). If you - find that your issue has already been reported, please - <em>don't</em> add a "me, too" report.</dd> - - <dt><a id="support.what2do.user-support" name="support.what2do.user-support">Ask in a user support forum</a></dt> - <dd><p>Apache has an active community of users who are willing to share - their knowledge. Participating in this community is usually the best and - fastest way to get answers to your questions and problems.</p> - - <p><a href="http://httpd.apache.org/userslist.html">Users - mailing list</a></p> - - <p><a href="irc://irc.freenode.net/#httpd">#httpd</a> on - <a href="http://freenode.net">Freenode IRC</a> is also available for - user support issues.</p> - </dd> - - <dt>Please use the bug database for bugs!</dt> - <dd><p>If you've gone through those steps above that are appropriate and - have obtained no relief, then please <em>do</em> let the httpd developers - know about the problem by <a href="http://httpd.apache.org/bug_report.html">logging a bug - report</a>.</p> - - <p>If your problem involves the server crashing and generating a core - dump, please <a href="http://httpd.apache.org/dev/debugging.html"> - include a backtrace</a> (if possible).</p> - </dd> - </dl> - </div><div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div> -<div class="section"> -<h2><a name="support.support" id="support.support">Whom do I contact for support?</a></h2> - <p>With millions of users and fewer than sixty volunteer developers, - we cannot provide personal support for Apache. For free support, we - suggest participating in a user forum (see above).</p> - - <p>Professional, commercial support for Apache is available from - a number of companies.</p> - </div></div> <div class="bottomlang"> <p><span>Available Languages: </span><a href="../en/faq/" title="English"> en </a> | <a href="../fr/faq/" hreflang="fr" rel="alternate" title="Français"> fr </a> | diff --git a/docs/manual/faq/index.xml b/docs/manual/faq/index.xml index 794a4ed9ba..1fb9c76d4f 100644 --- a/docs/manual/faq/index.xml +++ b/docs/manual/faq/index.xml @@ -27,88 +27,8 @@ <summary> - <p>This document is not a traditional FAQ, but rather a quick - guide showing you what to do when you run into problems with the - Apache HTTP Server.</p> - - <p>A more traditional but quite outdated document is the <a - href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3 - FAQ</a>.</p> + <p>The FAQ has been moved to the <a + href="http://wiki.apache.org/httpd/FAQ">HTTP Server Wiki</a>.</p> </summary> - <section id="support.what2do"> - <title>"Why can't I ...? Why won't ... work?" What to do in case of - problems</title> - - <p>If you are having trouble with your Apache server software, you should - take the following steps:</p> - - <dl> - <dt>Check the ErrorLog!</dt> - <dd><p>Apache tries to be helpful when it encounters a problem. In many - cases, it will provide some details by writing one or more messages to the - server error log. Sometimes this is enough for you to diagnose and fix - the problem yourself (such as file permissions or the like). The default - location of the error log is - <code>/usr/local/apache2/logs/error_log</code>, but see the <directive - module="core">ErrorLog</directive> directive in your config files for the - location on your server.</p> - - <p>If you end up in any of the support forums this is quite likely to be the - first place they will ask you retrieve information from. Please ensure you - know where to find your errorlog. If you are unsure, the wiki page - <a href="http://wiki.apache.org/httpd/DistrosDefaultLayout"> here</a> can - give you some ideas where to look.</p></dd> - - <dt>Consult the wiki</dt> - <dd>The <a href="http://wiki.apache.org/httpd/">Apache HTTP - Server Wiki</a> contains guides to solving many common - problems.</dd> - - <dt>Check the Apache bug database</dt> <dd>Most problems that - get reported to The Apache Group are recorded in the <a - href="http://httpd.apache.org/bug_report.html">bug database</a>. - <strong>Do not</strong> submit a new bug report until you have - checked existing reports (open <em>and</em> closed) and asked - about your problem in a user-support forum (see below). If you - find that your issue has already been reported, please - <em>don't</em> add a "me, too" report.</dd> - - <dt><a id="support.what2do.user-support" - name="support.what2do.user-support">Ask in a user support forum</a></dt> - <dd><p>Apache has an active community of users who are willing to share - their knowledge. Participating in this community is usually the best and - fastest way to get answers to your questions and problems.</p> - - <p><a href="http://httpd.apache.org/userslist.html">Users - mailing list</a></p> - - <p><a href="irc://irc.freenode.net/#httpd">#httpd</a> on - <a href="http://freenode.net">Freenode IRC</a> is also available for - user support issues.</p> - </dd> - - <dt>Please use the bug database for bugs!</dt> - <dd><p>If you've gone through those steps above that are appropriate and - have obtained no relief, then please <em>do</em> let the httpd developers - know about the problem by <a - href="http://httpd.apache.org/bug_report.html">logging a bug - report</a>.</p> - - <p>If your problem involves the server crashing and generating a core - dump, please <a href="http://httpd.apache.org/dev/debugging.html"> - include a backtrace</a> (if possible).</p> - </dd> - </dl> - </section> - - <section id="support.support"><title>Whom do I contact for support?</title> - <p>With millions of users and fewer than sixty volunteer developers, - we cannot provide personal support for Apache. For free support, we - suggest participating in a user forum (see above).</p> - - <p>Professional, commercial support for Apache is available from - a number of companies.</p> - </section> - </manualpage> |