Merge pull request #4434 from chef/lcg/better-eof-errors

adds EOFError message to handlers

6 files changed, 51 insertions, 7 deletions

diff --git a/lib/chef/formatters/error_inspectors/api_error_formatting.rb b/lib/chef/formatters/error_inspectors/api_error_formatting.rb
index 5f2a912a01..a327089121 100644
--- a/lib/chef/formatters/error_inspectors/api_error_formatting.rb
+++ b/lib/chef/formatters/error_inspectors/api_error_formatting.rb
@@ -1,6 +1,6 @@
 #--
 # Author:: Daniel DeLeo (<dan@opscode.com>)
-# Copyright:: Copyright (c) 2012 Opscode, Inc.
+# Copyright:: Copyright (c) 2012-2016 Chef Software, Inc.
 # License:: Apache License, Version 2.0
 #
 # Licensed under the Apache License, Version 2.0 (the "License");
@@ -36,6 +36,42 @@ chef_server_url  "#{server_url}"
 E
       end
 
+      def describe_eof_error(error_description)
+        error_description.section("Authentication Error:",<<-E)
+Received an EOF on transport socket.  This almost always indicates a network
+error external to chef-client.  Some causes include:
+
+  - Blocking ICMP Dest Unreachable (breaking Path MTU Discovery)
+  - IPsec or VPN tunnelling / TCP Encapsulation MTU issues
+  - Jumbo frames configured only on one side (breaking Path MTU)
+  - Jumbo frames configured on a LAN that does not support them
+  - Proxies or Load Balancers breaking large POSTs
+  - Broken TCP offload in network drivers/hardware
+
+Try sending large pings to the destination:
+
+   windows:  ping server.example.com -f -l 9999
+   unix:  ping server.example.com -s 9999
+
+Try sending large POSTs to the destination (any HTTP code returned is success):
+
+   e.g.:  curl http://server.example.com/`printf '%*s' 9999 '' | tr ' ' 'a'`
+
+Try disabling TCP Offload Engines (TOE) in your ethernet drivers.
+
+  windows:
+    Disable-NetAdapterChecksumOffload * -TcpIPv4 -UdpIPv4 -IpIPv4 -NoRestart
+    Disable-NetAdapterLso * -IPv4 -NoRestart
+    Set-NetAdapterAdvancedProperty * -DisplayName "Large Receive Offload (IPv4)" -DisplayValue Disabled –NoRestart
+    Restart-NetAdapter *
+  unix(bash):
+    for i in rx tx sg tso ufo gso gro lro rxvlan txvlan rxhash; do /sbin/ethtool -K eth0 $i off; done
+
+In some cases the underlying virtualization layer (Xen, VMware, KVM, Hyper-V, etc) may have
+broken virtual networking code.
+        E
+      end
+
       def describe_401_error(error_description)
         if clock_skew?
           error_description.section("Authentication Error:",<<-E)
diff --git a/lib/chef/formatters/error_inspectors/cookbook_resolve_error_inspector.rb b/lib/chef/formatters/error_inspectors/cookbook_resolve_error_inspector.rb
index a1f2c8ce37..b5b31454be 100644
--- a/lib/chef/formatters/error_inspectors/cookbook_resolve_error_inspector.rb
+++ b/lib/chef/formatters/error_inspectors/cookbook_resolve_error_inspector.rb
@@ -1,6 +1,6 @@
 #--
 # Author:: Daniel DeLeo (<dan@opscode.com>)
-# Copyright:: Copyright (c) 2012 Opscode, Inc.
+# Copyright:: Copyright (c) 2012-2016 Chef Software, Inc.
 # License:: Apache License, Version 2.0
 #
 # Licensed under the Apache License, Version 2.0 (the "License");
@@ -39,6 +39,8 @@ class Chef
             humanize_http_exception(error_description)
           when *NETWORK_ERROR_CLASSES
             describe_network_errors(error_description)
+          when EOFError
+            describe_eof_error(error_description)
           else
             error_description.section("Unexpected Error:","#{exception.class.name}: #{exception.message}")
           end
@@ -165,4 +167,3 @@ EOM
     end
   end
 end
-
diff --git a/lib/chef/formatters/error_inspectors/cookbook_sync_error_inspector.rb b/lib/chef/formatters/error_inspectors/cookbook_sync_error_inspector.rb
index 30811a6d24..5e4fc0fff1 100644
--- a/lib/chef/formatters/error_inspectors/cookbook_sync_error_inspector.rb
+++ b/lib/chef/formatters/error_inspectors/cookbook_sync_error_inspector.rb
@@ -1,6 +1,6 @@
 #--
 # Author:: Daniel DeLeo (<dan@opscode.com>)
-# Copyright:: Copyright (c) 2012 Opscode, Inc.
+# Copyright:: Copyright (c) 2012-2016 Chef Software, Inc.
 # License:: Apache License, Version 2.0
 #
 # Licensed under the Apache License, Version 2.0 (the "License");
@@ -45,6 +45,8 @@ class Chef
             describe_network_errors(error_description)
           when Net::HTTPServerException, Net::HTTPFatalError
             humanize_http_exception(error_description)
+          when EOFError
+            describe_eof_error(error_description)
           else
             error_description.section("Unexpected Error:","#{exception.class.name}: #{exception.message}")
           end
diff --git a/lib/chef/formatters/error_inspectors/node_load_error_inspector.rb b/lib/chef/formatters/error_inspectors/node_load_error_inspector.rb
index 6371243624..0212217d01 100644
--- a/lib/chef/formatters/error_inspectors/node_load_error_inspector.rb
+++ b/lib/chef/formatters/error_inspectors/node_load_error_inspector.rb
@@ -1,6 +1,6 @@
 #--
 # Author:: Daniel DeLeo (<dan@opscode.com>)
-# Copyright:: Copyright (c) 2012 Opscode, Inc.
+# Copyright:: Copyright (c) 2012-2016 Chef Software, Inc.
 # License:: Apache License, Version 2.0
 #
 # Licensed under the Apache License, Version 2.0 (the "License");
@@ -53,6 +53,8 @@ E
             error_description.section("Relevant Config Settings:",<<-E)
 client_key        "#{api_key}"
 E
+          when EOFError
+            describe_eof_error(error_description)
           else
             error_description.section("Unexpected Error:","#{exception.class.name}: #{exception.message}")
           end
diff --git a/lib/chef/formatters/error_inspectors/registration_error_inspector.rb b/lib/chef/formatters/error_inspectors/registration_error_inspector.rb
index 312e35adb6..8c070742f7 100644
--- a/lib/chef/formatters/error_inspectors/registration_error_inspector.rb
+++ b/lib/chef/formatters/error_inspectors/registration_error_inspector.rb
@@ -47,6 +47,8 @@ E
             error_description.section("Invalid Redirect:",<<-E)
 Change your server location in client.rb to the server's FQDN to avoid unwanted redirections.
 E
+          when EOFError
+            describe_eof_error(error_description)
           else
             "#{exception.class.name}: #{exception.message}"
           end
diff --git a/lib/chef/formatters/error_inspectors/run_list_expansion_error_inspector.rb b/lib/chef/formatters/error_inspectors/run_list_expansion_error_inspector.rb
index 7ba5448227..263c6cddc7 100644
--- a/lib/chef/formatters/error_inspectors/run_list_expansion_error_inspector.rb
+++ b/lib/chef/formatters/error_inspectors/run_list_expansion_error_inspector.rb
@@ -1,7 +1,7 @@
 #--
 # Author:: Daniel DeLeo (<dan@opscode.com>)
 # Author:: Tyler Cloke (<tyler@opscode.com>)
-# Copyright:: Copyright (c) 2012 Opscode, Inc.
+# Copyright:: Copyright (c) 2012-2016 Chef Software, Inc.
 # License:: Apache License, Version 2.0
 #
 # Licensed under the Apache License, Version 2.0 (the "License");
@@ -45,6 +45,8 @@ E
             humanize_http_exception(error_description)
           when Chef::Exceptions::MissingRole
             describe_missing_role(error_description)
+          when EOFError
+            describe_eof_error(error_description)
           else
             error_description.section("Unexpected Error:","#{exception.class.name}: #{exception.message}")
           end
@@ -117,4 +119,3 @@ E
     end
   end
 end
-