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-rw-r--r--doc/administration/auth/ldap.md6
1 files changed, 6 insertions, 0 deletions
diff --git a/doc/administration/auth/ldap.md b/doc/administration/auth/ldap.md
index 7186f707ad6..bf7814875bf 100644
--- a/doc/administration/auth/ldap.md
+++ b/doc/administration/auth/ldap.md
@@ -275,3 +275,9 @@ If you are getting 'Connection Refused' errors when trying to connect to the
LDAP server please double-check the LDAP `port` and `method` settings used by
GitLab. Common combinations are `method: 'plain'` and `port: 389`, OR
`method: 'ssl'` and `port: 636`.
+
+### Login with valid credentials rejected
+
+If there is an unexpected error while authenticating the user with the LDAP
+backend, the login is rejected and details about the error are logged to
+`production.log`.