Add section to dev docs on accessing chatops

closes 62127

5 files changed, 32 insertions, 4 deletions

diff --git a/changelogs/unreleased/docs-add-chatops-request-doc.yml b/changelogs/unreleased/docs-add-chatops-request-doc.yml
new file mode 100644
index 00000000000..85ba86a73af
--- /dev/null
+++ b/changelogs/unreleased/docs-add-chatops-request-doc.yml
@@ -0,0 +1,5 @@
+---
+title: Add section to dev docs on accessing chatops
+merge_request: 28623
+author:
+type: other
diff --git a/doc/development/README.md b/doc/development/README.md
index 624665a42d1..d2f09fc01de 100644
--- a/doc/development/README.md
+++ b/doc/development/README.md
@@ -20,6 +20,7 @@ description: 'Learn how to contribute to GitLab.'
 - [Automatic CE->EE merge](automatic_ce_ee_merge.md)
 - [Guidelines for implementing Enterprise Edition features](ee_features.md)
 - [Security process for developers](https://gitlab.com/gitlab-org/release/docs/blob/master/general/security/developer.md#security-releases-critical-non-critical-as-a-developer)
+- [Requesting access to Chatops on GitLab.com](chatops_on_gitlabcom.md#requesting-access) (for GitLabbers)
 
 ## UX and frontend guides
 
diff --git a/doc/development/chatops_on_gitlabcom.md b/doc/development/chatops_on_gitlabcom.md
new file mode 100644
index 00000000000..c63ec53414c
--- /dev/null
+++ b/doc/development/chatops_on_gitlabcom.md
@@ -0,0 +1,21 @@
+# Chatops on GitLab.com
+
+Chatops on GitLab.com allows GitLabbers to run various automation tasks on GitLab.com using Slack.
+
+## Requesting access
+
+GitLabbers may need access to Chatops on GitLab.com for administration tasks such as:
+
+- Configuring feature flags on staging.	
+- Running `EXPLAIN` queries against the GitLab.com production replica.
+
+To request access to Chatops on GitLab.com:
+
+1. Log into <https://ops.gitlab.net/users/sign_in> using the same username as for GitLab.com.
+1. Ask [anyone in the `chatops` project](https://gitlab.com/gitlab-com/chatops/project_members) to add you by running `/chatops run member add <username> gitlab-com/chatops --ops`.
+
+## See also
+
+ - [Chatops Usage](https://docs.gitlab.com/ee/ci/chatops/README.html)
+ - [Understanding EXPLAIN plans](understanding_explain_plans.md)
+ - [Feature Groups](feature_flags.md#feature-groups)
diff --git a/doc/development/feature_flags.md b/doc/development/feature_flags.md
index c871015aaf6..13f0c5cc33e 100644
--- a/doc/development/feature_flags.md
+++ b/doc/development/feature_flags.md
@@ -20,7 +20,7 @@ dynamic (querying the DB etc.).
 Once defined in `lib/feature.rb`, you will be able to activate a
 feature for a given feature group via the [`feature_group` param of the features API](../api/features.md#set-or-create-a-feature)
 
-For GitLab.com, team members have access to feature flags through chatops. Only
+For GitLab.com, [team members have access to feature flags through Chatops](chatops_on_gitlabcom.md). Only
 percentage gates are supported at this time. Setting a feature to be used 50% of
 the time, you should execute `/chatops run feature set my_feature_flag 50`.
 
diff --git a/doc/development/understanding_explain_plans.md b/doc/development/understanding_explain_plans.md
index 2ef8b3148e4..bfbb7be70e3 100644
--- a/doc/development/understanding_explain_plans.md
+++ b/doc/development/understanding_explain_plans.md
@@ -654,6 +654,7 @@ and related tools such as:
 - <https://explain.depesz.com/>
 - <http://tatiyants.com/postgres-query-plan-visualization/>
 
+
 ## Producing query plans
 
 There are a few ways to get the output of a query plan. Of course you
@@ -683,9 +684,9 @@ Execution time: 0.113 ms
 
 ### Chatops
 
-GitLab employees can also use our chatops solution, available in Slack using the
-`/chatops` slash command. You can use chatops to get a query plan by running the
-following:
+[GitLab employees can also use our chatops solution, available in Slack using the
+`/chatops` slash command](chatops_on_gitlabcom.md).
+You can use chatops to get a query plan by running the following:
 
 ```
 /chatops run explain SELECT COUNT(*) FROM projects WHERE visibility_level IN (0, 20)