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| author | Mek Stittri <mstittri@gitlab.com> | 2018-10-10 03:27:07 +0000 |
|---|---|---|
| committer | Mek Stittri <mstittri@gitlab.com> | 2018-10-10 03:27:07 +0000 |
| commit | 550f55745a3be5f86bafaf25b3bcc90beba8e2ac (patch) | |
| tree | bd64bd4a1385eb4aefca79de4c08fa62b0e6f64b | |
| parent | f9bedcfc08bc454e6864df47a7ca0d76b75c634f (diff) | |
| parent | 6d69ff61df02e75a9a5a612460f05e923f64db36 (diff) | |
| download | gitlab-ce-550f55745a3be5f86bafaf25b3bcc90beba8e2ac.tar.gz | |
Merge branch 'priority-bug-sla-clarity' into 'master'
Clarify SLA for defects
See merge request gitlab-org/gitlab-ce!22229
| -rw-r--r-- | doc/development/contributing/issue_workflow.md | 12 |
1 files changed, 6 insertions, 6 deletions
diff --git a/doc/development/contributing/issue_workflow.md b/doc/development/contributing/issue_workflow.md index 2f06677bfec..1b25a5a2fb7 100644 --- a/doc/development/contributing/issue_workflow.md +++ b/doc/development/contributing/issue_workflow.md @@ -108,12 +108,12 @@ Priority labels help us define the time a ~bug fix should be completed. Priority If there are multiple defects, the priority decides which defect has to be fixed immediately versus later. This label documents the planned timeline & urgency which is used to measure against our actual SLA on delivering ~bug fixes. -| Label | Meaning | Estimate time to fix | -|-------|-----------------|------------------------------------------------------------------| -| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com | -| ~P2 | High Priority | The next release | -| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter) | -| ~P4 | Low Priority | Anything outside the next 3 releases (approx beyond one quarter) | +| Label | Meaning | Defect SLA (applies only to ~bug and ~security defects) | +|-------|-----------------|----------------------------------------------------------------------------| +| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) | +| ~P2 | High Priority | The next release (60 days) | +| ~P3 | Medium Priority | Within the next 3 releases (approx one quarter or 90 days) | +| ~P4 | Low Priority | Anything outside the next 3 releases (more than one quarter or 120 days) | ## Severity labels |