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authorDaniel Stenberg <daniel@haxx.se>2011-03-23 14:22:29 +0100
committerDaniel Stenberg <daniel@haxx.se>2011-03-23 14:22:29 +0100
commit970587567ec809f47b7c51ff015a4277eb75813a (patch)
tree2227667d51a6b270272055cecbaadea025f228f7 /docs/MAIL-ETIQUETTE
parent3a158f30b5373e15a29ef3d362616f201aa17ed9 (diff)
downloadcurl-970587567ec809f47b7c51ff015a4277eb75813a.tar.gz
MAIL-ETIQUETTE: intro and spam
Added a little generic info section about the lists and a section about how to deal with trolls and spam on the lists.
Diffstat (limited to 'docs/MAIL-ETIQUETTE')
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1 files changed, 43 insertions, 8 deletions
diff --git a/docs/MAIL-ETIQUETTE b/docs/MAIL-ETIQUETTE
index 797f7910e..ea3b5eb0b 100644
--- a/docs/MAIL-ETIQUETTE
+++ b/docs/MAIL-ETIQUETTE
@@ -7,10 +7,12 @@
MAIL ETIQUETTE
1. About the lists
- 1.1 Netiquette
- 1.2 Do Not Mail a Single Individual
- 1.3 Subscription Required
- 1.4 Moderation of new posters
+ 1.1 Mailing Lists
+ 1.2 Netiquette
+ 1.3 Do Not Mail a Single Individual
+ 1.4 Subscription Required
+ 1.5 Moderation of new posters
+ 1.6 Handling trolls and spam
2. Sending mail
2.1 Reply or New Mail
@@ -26,7 +28,19 @@ MAIL ETIQUETTE
1. About the lists
- 1.1 Netiquette
+ 1.1 Mailing Lists
+
+ The mailing lists we have are all listed and described at
+ http://curl.haxx.se/mail/
+
+ Each mailing list is targeted to a specific set of users and subjects,
+ please use the one or the ones that suit you the most.
+
+ Each mailing list have hundreds up to thousands of readers, meaning that
+ each mail sent will be received and read by a very large amount of people.
+ People from various cultures, regions, religions and continents.
+
+ 1.2 Netiquette
Netiquette is a common name for how to behave on the internet. Of course, in
each particular group and subculture there will be differences in what is
@@ -36,7 +50,7 @@ MAIL ETIQUETTE
etiquette, and primarily this focus on how to behave on and how to use our
mailing lists.
- 1.2 Do Not Mail a Single Individual
+ 1.3 Do Not Mail a Single Individual
Many people send one question to one person. One person gets many mails, and
there is only one person who can give you a reply. The question may be
@@ -48,7 +62,7 @@ MAIL ETIQUETTE
services, by all means go ahead, but if it's just another curl question,
take it to a suitable list instead.
- 1.3 Subscription Required
+ 1.4 Subscription Required
All curl mailing lists require that you are subscribed to allow a mail to go
through to all the subscribers.
@@ -60,7 +74,7 @@ MAIL ETIQUETTE
The reason for this unfortunate and strict subscription policy is of course
to stop spam from pestering the lists.
- 1.4 Moderation of new posters
+ 1.5 Moderation of new posters
Several of the curl mailing lists automatically make all posts from new
subscribers require moderation. This means that after you've subscribed and
@@ -75,6 +89,27 @@ MAIL ETIQUETTE
The reason for this moderation policy is that we do suffer from spammers who
actually subscribe and send spam to our lists.
+ 1.6 Handling trolls and spam
+
+ Despite our good intensions and hard work to keep spam off the lists and to
+ maintain a friendly and positive atmosphere, there will be times when spam
+ and or trolls get through.
+
+ Troll - "someone who posts inflammatory, extraneous, or off-topic messages
+ in an online community"
+
+ Spam - "use of electronic messaging systems to send unsolicited bulk
+ messages"
+
+ No matter what, we NEVER EVER respond to trolls or spammers on the list. If
+ you believe the list admin should do something particular, contact him/her
+ off-list. The subject will be taken care of as good as possible to prevent
+ repeated offences, but responding on the list to such messages never lead to
+ anything good and only puts the light even more on the offender: which was
+ the entire purpose of it getting to the list in the first place.
+
+ Don't feed the trolls!
+
2. Sending mail